This privacy statement was last updated on November 4, 2024 and applies to citizens and legal permanent residents of South Africa.
In this privacy statement, we explain what we do with the data we obtain about you via https://www.nutrex.eu/en-eu/. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 To sell or share data with a third party
1.1 To sell or share data with a third party
For this purpose we use the following data:
- A first and last name
- An email address
- A telephone number
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
Retention period
We retain this data until the service is terminated.
1.2 Contact – Through phone, mail, email and/or webforms
1.2 Contact – Through phone, mail, email and/or webforms
For this purpose we use the following data:
- A first and last name
- An email address
- A telephone number
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
Retention period
We retain this data until the service is terminated.
1.3 Registering an account
1.3 Registering an account
For this purpose we use the following data:
- A first and last name
- An email address
- A telephone number
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
Retention period
We retain this data until the service is terminated.
1.4 Newsletters
1.4 Newsletters
For this purpose we use the following data:
- A first and last name
- An email address
- A telephone number
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
Retention period
We retain this data until the service is terminated.
1.5 To support services or products that a customer wants to buy or has purchased
1.5 To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
- A first and last name
- An email address
- A telephone number
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
Retention period
We retain this data until the service is terminated.
1.6 Compiling and analyzing statistics for website improvement.
1.6 Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
Retention period
We retain this data until the service is terminated.
1.7 To be able to offer personalized products and services
1.7 To be able to offer personalized products and services
For this purpose we use the following data:
- A first and last name
- An email address
- A telephone number
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
Retention period
We retain this data until the service is terminated.
1.8 We also collect or may have collected personal information that we buy or receive from a third party. This is done under the following circumstances
The Owner of this Application may have lawfully collected Personal Data in respect of Users without their knowledge, by reusing it or acquiring it from third parties on the grounds stated in the article on the legal basis for processing.If the Owner has collected Personal Data in such a manner, Users may find specific information about the source in the relevant articles of this document or by contacting the Owner.
2. What if you don't provide us with your personal information?
If you don’t provide us with your personal information, we may not be able to provide you with the information, products or assistance that you are seeking.
3. Sharing with other parties
We only share this data with operators and with other third parties for which consent must be obtained.
Operators
Name: Elastic Email
Country: Canada
Purpose: To be able to send out bulk emails, such as newsletters, commercial offers, product information updates etc.
Name: Creatio CRM
Country: Ukraine
Purpose: Creatio CRM is a user database management service offered by Creatio
Third parties
Name: Google
Country: United states
Purpose: Compiling and analyzing statistics for website improvement.
Data: ip-address, geolocation, language, type of: browser, operating system, internet speed, screen colors and screen resolution
Name: Facebook
Country: United States
Purpose: To be able to offer personalized advertising
Data: Visitor behavior
Name: LinkedIn
Country: United States
Purpose: To be able to offer personalized advertising
Data: Visitor behavior
Name: Matomo Cloud
Country: Germany and Ireland
Purpose: To collect and analyse information about how you interact with our websites (web analytics), and to recognize and stop any misuse
Data: Anonymised IP address, Pages visited, browser and device used, mouse movements, anonymised key strokes, and more.
4. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.5. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
6. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.7. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.8. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.9. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
10. Automated decision-making
We make decisions on the basis of automated processing with respect to matters that may have (significant) consequences for individuals. These are decisions taken by computer programmes or systems without human intervention.
The Data in respect of the User may be subjected to automated processes, including but not limited to profiling, so that the Owner can provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect malicious or fraudulent activities, and for the following purposes: Interaction with external social networks and platforms, Analytics, Tag management, User contact, Heatmaps and session registration, User database management, Contact management and messaging, Transfer of Personal Data outside the EU, Registration and verification, Remarketing and behavioral advertising, Interaction with online survey platforms, Infrastructure monitoring, Interactions based on location, Display of content from external platforms, Advertising, Platform services and hosting and Traffic optimization and distribution.
11. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Regulator South Africa:P.O Box 31533,
Braamfontein,
Johannesburg,
2017
Complaints email:complaints.IR@justice.gov.za
12. Children
Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
13. Contact details
Nutrex
Hoogbuul 24
2250 Olen
Belgium
Belgium
Website: https://www.nutrex.eu/en-eu/
Email: info@nutrex.eu
Phone number: +32 14 88 31 11
We have appointed a contact person for the organization’s policies and practices and to whom complaints or inquiries can be forwarded:
Kurt Van de Mierop
Hoogbuul 24
2250 Olen
Belgium
Annex
Complianz | The Privacy Suite for WordPress
This website uses the Privacy Suite for WordPress from Complianz to collect records of consent. For this functionality your IP address is anonymized and stored in our database. For more information, see the Complianz Privacy Statement.